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1.Q: How is your after sales service for oversea customers?
A:Our company is a comprehensive professional manufacturing factory specializing in the customization, production and sales of handicrafts. We have always adhered to a rigorous attitude and strictly controlled the production process of our products. Please don't worry, because every link is screened by products, so it will not cause too much trouble to customers.
2.Q: What's the different between your factory and the other?
A:We have a modern professional factory, with a professional production team responsible for different types of products. The products are of good quality and the price is favorable.
3.Q: Can I change the logo/size/style/parts?
A: Sure, we are a professional OEM factory, we have strong ability to meet the different demands of our customers.
4.Q:When can I get the price?
A:We usually quote in 24 hours after received your inquiry. For any question, you can contact us.
5.Q:How can I get a sample to check your quality?
A:If you have freight collect express account such as UPS, Fedex,EMS.We can send you samples on delivery at a discount.
6. Q:How long can I expect the sample?
A:Stock products are ready for shipment at any time, but custom products have to wait 3 to 4 days for shipment to the port.
7.Q:What is the lead time for mass production?
A:Usually 15-30 days after we receive the deposit.
8.Q:What's your items of delivery?
A:We accept EMS/UPS/ Fedex,ect. You can choose the most convenient and cost effective for you.
9.Q:What other service can we get after order?
A:1) Customize the appropriate outer packaging and find the best packaging plan.
2) Design products according to your requirements.
10.Q:Are you factory / manufacturer or Trade company?
A:We are direct factory manufacturer you don't worry about charging extra money by the middle